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Change Toolkit Programme Management Overview

Role of Programme Management

The elements of Programme Management are:

  • Managing the Sponsor and Stakeholders
  • Designing the approach to delivering the Programme outcomes
  • Designing the highest level Conceptual Design of the solution for the business
  • Defining the deliverable's of the workstreams that will deliver the solution for the business
  • Managing the Change Management requirements for all workstreams and the Programme
  • Ensuring that the Design developed by the workstreams fulfils the objectives of the Programme and delivers the anticipated benefits
  • Managing the Communications for all workstreams within the Programme
  • Managing the Programme Office for all workstreams including budgets, key meetings, documents, risk & issue registers, reports, resources and approvals
  • Co-ordinating resolution of key issues and key decisions for all workstreams
  • Iterative review of benefits and Programme costs.

Role of the Programme Manager/Director

The Programme Manager/Director is responsible for:

  • Working with the Sponsor to define the Programme - the corporate strategy, the required changes, the approach to creating the change, identifying constraints and priorities, anticipated benefits and risks
  • Developing the Programme Design (approach, solution overview, team structure, staged deliverable's, detailed benefits, costs, risks)
  • Identifying impacted areas and areas critical to delivery
  • Working with the Sponsor to identify the Stakeholder team
  • Working and teaming the Stakeholder group
  • Leading the Programme with energy and commitment
  • Understanding the issues
  • Setting up the workstreams
  • Integrating the Programme with other change initiatives
  • Ensuring all workstream plans are integrated to a co-ordinated delivery plan
  • Tracking benefits delivery
  • Managing all risks, issues and decisions
  • Tracking and reporting the Programme
  • Managing 3rd parties.

Appointing the Programme Manager/Director

The Programme Manager/Director should be appointed on formation of the Programme.

The Programme Manager/Director should remain appointed through the lifecycle of the Programme.

Authority

The Programme Manager/Director should have full authority over the delivery of the Programme. This includes:

  • Assignment of resources
  • Spend within agreed budgets.